Privacy Policy

Introduction

Welcome to the Privacy Policy of Eluva, a B2B health event and wellness hub platform. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, and share information when you use our platform.

Information We Collect

We collect information necessary to provide our services to corporate clients and their employees:

  • Corporate information (company name, location, industry)
  • Professional profiles (name, job title, corporate email, department)
  • Event participation data (registration, attendance, preferences)
  • Wellness program engagement metrics (anonymized and aggregated)
  • Platform usage analytics (features used, session duration, frequency)

How We Use Your Information

As a platform focused on corporate wellness and event organization, we use collected information to:

  • Facilitate company onboarding and user account management
  • Deliver wellness event information and resources
  • Provide access to wellness centers and resources
  • Generate anonymized wellness metrics and insights for corporate clients
  • Improve our platform features and user experience
  • Send communications related to events, wellness initiatives, and platform updates

Information Sharing

We treat your information with confidentiality and only share it in the following circumstances:

  • With your employer (corporate client) as part of our service agreement
  • With wellness centers and event providers to facilitate your participation
  • With service providers who help us operate our platform
  • When required by law or to protect our legal rights

We do not sell your personal information to third parties.

Payment Information

We do not collect or process payments from individual users. All billing arrangements are handled at the corporate level through our business agreements with client companies.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. These include encryption, access controls, regular security assessments, and employee training on data protection.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Accessing your personal information
  • Correcting inaccurate information
  • Requesting deletion of your information
  • Restricting or objecting to certain processing activities
  • Data portability

To exercise these rights, please contact your employer's platform administrator or reach out to us directly.

Cookies and Tracking

Our platform uses cookies and similar technologies to enhance user experience, analyze platform usage, and improve our services. These technologies collect information about your browsing activities and preferences. You can manage cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes through the platform or via email to corporate administrators.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@eluva.com

Address: 123 Wellness Street, Health City, 94000

Last updated: May 4, 2025